Keeping your Bissell ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner (model 35799) in top shape ensures it performs efficiently and lasts longer. Regular maintenance and troubleshooting can resolve common issues, saving you time and money. This guide provides step-by-step instructions on how to care for your machine, troubleshoot typical problems, and keep your carpets sparkling clean.
Whether you’re dealing with loss of suction, cleaning inefficiencies, or machine noises, you’ll find practical, safe, and accurate solutions here. Follow these guidelines carefully, and you’ll maintain your cleaner’s peak performance for years to come.
Key Takeaways
| Regular Cleaning | Clean filters and brushes frequently to maintain suction and cleaning power. |
| Water Temperature | Ensure hot water is used with Heatwave technology to boost cleaning effectiveness. |
| Troubleshooting | Identify common issues like clogging or faulty parts with step-by-step diagnostics. |
| Proper Storage | Store your cleaner in a dry, upright position to prevent damage and leaks. |
| Use Correct Solutions | Use only BISSELL-approved cleaning solutions for safety and optimal results. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
- Motor Technology: 40% more suction, quieter operation
- Max Clean Mode: Removes dirt, stains, allergens
- Express Clean Mode: Dries carpets in 30 minutes
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Preparing Your Bissell for Maintenance
- Turn off and unplug your Bissell ProHeat 2X Revolution Pet cleaner before beginning any maintenance or troubleshooting.
- Empty the dirty water tank. Remove the tank, pour out any residual water, and rinse thoroughly with clean water.
- Check and clean the brush rolls. Remove the brushes from the bottom of the unit, clear out hair, debris, and tangled fibers. Rinse with water if needed.
- Wash or replace filters. Remove the filters from their compartments, rinse gently with water, and let dry completely before reinstalling. Replace if excessively dirty or damaged.
- Inspect the water inlet and hoses for blockages or kinks. Clear any obstructions carefully to ensure proper water flow.
Troubleshooting Common Problems
- Lack of suction: Check for clogged filters, brush roll obstructions, or blocked hoses. Clean or replace as needed.
- Water not dispensing: Ensure the clean water tank is filled, and the lid is securely closed. Check the water inlet for clogs.
- Unusual noises: Inspect the brush roll and wheels for debris or tangled hair. Remove obstructions and lubricate moving parts if necessary.
- Machine not turning on: Confirm the power cord is plugged in properly. Test the outlet with another device. Check the power switch for faults.
- Bad smell or mold: Regularly clean the water tank, filters, and brushes. Use a mixture of water and vinegar to disinfect if needed.
Maintaining Heatwave Technology and Suction Power
The Heatwave technology helps maintain water temperature during cleaning. To ensure it functions properly, always use hot tap water as recommended, and avoid overfilling the water tank. Regularly inspect the heating element for any signs of damage or buildup and clean gently if necessary.
Maximize suction by cleaning the filter and brush roll after each use. Make sure the brush roll spins freely and is free of debris. Keep the vacuum pathways clear to prevent loss of power and ensure deep cleaning.
Replacing Parts and Consumables
For continued performance, replace worn or damaged parts promptly. Use compatible products such as the JORAIR Brush Replacement (asin B08ZS3PSD6), which fits certain Bissell CrossWave models and can be a helpful upgrade for other vacuum types. Regularly replacing filters and brushes prevents clogs and maintains cleaning efficiency.
Follow the manufacturer’s instructions for installation and disposal of old parts. Always use genuine or compatible parts as recommended to avoid damaging your machine or voiding warranty.
Safe Storage and Long-term Care
When not in use, store your Bissell upright in a dry, cool place. Avoid winding cords tightly around the unit to prevent damage. Ensure all parts are dry before storage to prevent mold or corrosion.
Periodically check for signs of wear or damage, and schedule professional repairs if needed. Keep the machine away from extreme temperatures and moisture for longevity.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Model: 35799
- ✔ Power: TurboStrength
- ✔ Cleaning Modes: MAX and Express

JORAIR Brush Replacement Compatible
- ✔ Package: 3 brush rolls + filters
- ✔ Compatibility: Multiple CrossWave models
- ✔ Material: High-quality synthetic
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner (model 35799) offers powerful suction, heatwave technology, and dual dirtlifter brushes for deep cleaning. Its innovative features make it a reliable choice for pet owners and those with heavily soiled carpets.
Pros:
- 40% more suction power
- Quiet operation with noise reduction
- Effective embedded dirt removal
- Fast drying with express mode
Cons:
- Heavier than some models
- Requires regular filter cleaning
- May need frequent brush maintenance
Best for: Deep cleaning pet stains and high-traffic carpets
Not ideal for: Light cleaning or quick touch-ups
Bottom line: A powerful, pet-friendly carpet cleaner suited for deep, professional-style cleaning.
JORAIR Brush Replacement Compatible

The JORAIR Brush Replacement Kit offers multiple brush rolls and filters compatible with Bissell CrossWave models. It’s a cost-effective way to keep your multi-surface cleaner working like new, ensuring thorough cleaning and easy maintenance.
Pros:
- Compatible with many Bissell CrossWave models
- Includes 3 brush rolls and filters
- Affordable price
- Easy to install
Cons:
- Limited to CrossWave models
- Not suitable for upright carpet cleaners
- Brush size may vary slightly
Best for: Maintaining Bissell CrossWave multi-surface cleaners
Not ideal for: For upright carpet cleaning machines
Bottom line: A versatile upgrade to keep your CrossWave performing at its best.
Frequently Asked Questions
How often should I clean the filters and brushes?
It’s best to clean filters and brushes after every few uses, especially if you clean heavily soiled carpets or pet stains. Regular cleaning prevents clogs and maintains suction power.
Can I use other cleaning solutions besides BISSELL formulas?
For best results and to protect your machine, use only BISSELL-approved cleaning solutions. Other products may cause damage or reduce cleaning effectiveness.
What should I do if my machine loses suction?
Check for clogs in the hose, filters, and brush roll. Clean or replace clogged filters, clear obstructions, and ensure the brush roll spins freely. Also, verify the water tanks are properly seated.
How do I prevent mold and odors inside my machine?
Regularly empty and rinse the water tanks, clean filters, and wipe down brushes. Using a mixture of water and vinegar periodically can help disinfect and prevent mold growth.
Is it safe to store my cleaner with water inside?
No. Always empty the clean water tank after use, especially if storing for an extended period. This prevents mold, odors, and potential damage.
Keep Your Bissell Running Like New
With proper maintenance, troubleshooting, and timely replacement of parts, your Bissell ProHeat 2X Revolution Pet cleaner will deliver professional-grade results for years. Regularly cleaning filters, brushes, and water tanks, along with cautious troubleshooting, ensures your machine operates efficiently. Remember to use compatible parts and solutions for best longevity and performance, and enjoy a cleaner, healthier home environment.
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