If your Bissell ProHeat 2X Revolution Pet Turbo isn’t pulling water or debris, it may be clogged or have a mechanical issue. This guide walks you through practical, safe steps to restore suction and get your cleaner working efficiently again.
Following these troubleshooting steps carefully can save you time and avoid unnecessary repairs. Always prioritize safety and disconnect your machine from power before inspecting or cleaning any parts.
Key Takeaways
| Check for blockages | Clogs in hoses or filters reduce suction. |
| Inspect the filters | Dirty filters impair airflow and suction. |
| Examine the brush roll | Embedded debris can block suction paths. |
| Ensure proper water and solution levels | Low water levels can cause the machine to lose suction. |
| Test and reset the motor or switches | Electrical issues may require resetting or repair. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
TURBOSTRENGTH MOTOR TECHNOLOGY. Delivers an energy-efficient 40% more suction power and 50% noise reduction for a quiet clean.
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Unplug and Prepare Your Carpet Cleaner
- Unplug the machine from the power outlet for safety.
- Remove the water tank and empty it if full.
- Check the brush roll and surrounding area for debris or tangled hair.

JORAIR Brush Replacement Compatible with Bissell CrossWave, 3 Multi-Surface Brush Roll 1868 + 3 Vacuum Filter 1866 Vacuum Filter, Compare to Part 1608683, 160-8683, 1608684
【Compatibility】The filter and brush replacement compatible with Bissell CrossWave 1785G,1785B,1785F,2328,2305,2305K,1785,17853,17854,17855,17856,1785Q,1785A,17852,17858,17859,1785P,1785R,1785T,1785V,1785W,2303,2306A,2306,23062,23068,2551,3888A (Please note:this kit is only compatible with Bissell...
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Clean and Check the Filters
- Remove the filters from the machine (refer to your user manual for exact location).
- Wash the filters with warm water and a mild detergent, then let them dry completely.
- Reinstall filters securely.
Inspect the Hoses and Nozzles
- Disconnect the hoses and check for clogs or blockages.
- Use a long, flexible brush or a straightened coat hanger to clear any debris.
- Flush the hoses with water if necessary, and ensure they are completely dry before reattaching.
Check the Brush Roll and Belt
Ensure the brush roll spins freely and is not jammed with hair or debris. If the belt appears loose or broken, replace it following the manufacturer’s instructions.
Test the Machine and Reset if Needed
Reassemble all parts, refill the water tank, and plug in the machine. Turn it on in MAX CLEAN mode to see if suction is restored. If not, consult your user manual for resetting procedures or contact customer support.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Weight: 18.5 lbs
- ✔ Tank Capacity: 1.25 gallons
- ✔ Warranty: 2 years

JORAIR Brush Replacement Compatible
- ✔ Number of items: 7-piece set
- ✔ Compatibility: Multiple CrossWave models
- ✔ Material: Durable synthetic fibers
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo offers powerful cleaning with a TurboStrength motor, making it ideal for homes with pets. It combines high suction, multiple cleaning modes, and heatwave technology for thorough results.
Pros:
- 40% more suction power
- Quiet operation with noise reduction
- Effective pet stain removal
- Fast drying with express mode
Cons:
- Heavier than basic models
- Requires regular filter cleaning
- Can be noisy if filters are clogged
Best for: Deep cleaning pet stains and embedded dirt
Not ideal for: Light cleaning or quick touch-ups
Bottom line: A powerful, pet-friendly carpet cleaner with advanced features.
JORAIR Brush Replacement Compatible

This replacement brush and filter set keeps your Bissell CrossWave running smoothly, helping maintain suction and cleaning efficiency.
Pros:
- Easy to install
- Affordable price
- Includes multiple brushes and filters
- Compatible with several CrossWave models
Cons:
- Limited to CrossWave machines
- Needs replacement over time
- May not fit all models
Best for: Routine maintenance and replacement parts
Not ideal for: Primary cleaning or deep cleaning tasks
Bottom line: A cost-effective kit to keep your CrossWave performing its best.
Frequently Asked Questions
Why does my Bissell carpet cleaner lose suction?
Suction loss is usually caused by clogged filters, hoses, or debris buildup around the brush roll. Regular cleaning of these parts helps maintain optimal suction.
How often should I clean the filters?
It’s best to clean the filters after every 3-5 uses, or when you notice a decrease in suction. Fully dry them before reinstalling.
Can I use regular water instead of cleaning solution?
Using plain water can help in quick clean-ups, but for deep cleaning and stain removal, a suitable cleaning solution like Bissell Multi-Surface Solution is recommended.
What if cleaning the filters and hoses doesn’t fix the suction?
If cleaning doesn’t restore suction, the motor or internal components may have an issue. Contact Bissell customer support or consider professional repair.
Getting Your Bissell Back in Action
With these troubleshooting steps, you can restore your Bissell ProHeat 2X Revolution Pet Turbo’s suction and keep your carpets clean. Regular maintenance, such as cleaning filters and hoses, is key to optimal performance. If problems persist, professional repair or customer support may be your next step.
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